Help Centre

Answers for bookings, arrivals, services, policies and more.
Search our support centre below.

Your Booking

Plans changed? Here’s how to tweak, cancel or get your invoice.

3 Articles

Check-In & Arrival

What to know before arriving – from checking in to getting through the door.

1 Article

Check-Out & After

Time to say goodbye (for now). Here’s how to wrap up your stay the Bob W way.

0 Articles

Services and Extras

All the good stuff. How to do laundry, find extra supplies, book breakfast, hit the gym and more.

1 Article

Business Trips

Making business trips feel less… businessy.

0 Articles

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